San Antonio's Trusted
Appliance Repair Team
We are ProFix Appliance Repair San Antonio — a locally owned appliance repair company serving San Antonio since 2010, built one customer at a time.
Our Story
ProFix Appliance Repair San Antonio started in 2010 with a single technician and a used service van. Rafael Cavazos had spent years repairing appliances around Joint Base San Antonio and saw the same problem everywhere — customers waiting weeks for appointments, paying inflated prices, and dealing with technicians who couldn't even name the part they replaced.
He launched ProFix with a different model: neighborhood technicians who live near the customers they serve, fast same-day availability, and a flat-rate pricing structure that eliminates the guesswork.
Today ProFix Appliance Repair San Antonio is San Antonio's trusted appliance repair company, with a team of factory-trained technicians covering every zip code in the area.
ProFix founded by Rafael Cavazos in San Antonio, TX — 1 technician, 1 van.
Expanded to cover all of San Antonio. Hired first two technicians.
Opened dedicated commercial service division.
Expanded to cover all Bexar County neighborhoods.
Maintained full operations through pandemic — essential service designation.
Serving San Antonio and beyond.
How We Work
The standards every ProFix San Antonio technician holds on every visit.
Fix It Right First Time
We don't rush. Every repair is diagnosed properly so you don't call us back for the same problem.
Upfront Pricing Always
You approve the quote before any work begins. No hidden fees, no surprises on the invoice.
We Respect Your Home
Uniformed technicians, marked vehicles, shoe covers, and a clean workspace — every visit.
Warranty You Can Count On
90-day parts warranty and 30-day labor warranty on every repair. We stand behind our work.
Meet the Team
Factory-trained technicians who live and work across Bexar County.
Rafael Cavazos
Founder & Lead Technician
With ProFix since 2010
Rafael spent six years repairing appliances on and around Joint Base San Antonio before going independent, building ProFix San Antonio around the same discipline he learned there — show up on time, fix it right, document everything.
Bethany Louw
Senior Appliance Technician
With ProFix since 2014
Bethany services the mix of older King William-area homes and newer Stone Oak builds — two very different generations of appliances, both handled with equal care.
Emilio Trevino
Commercial Repair Specialist
With ProFix since 2017
Emilio keeps San Antonio's River Walk restaurant corridor and Bexar County school-cafeteria contracts running. He understands TX health codes and keeps equipment on tight schedules.
Colleen Whitmore
Customer Experience Manager
With ProFix since 2020
Colleen coordinates scheduling across San Antonio's sprawling loop-defined suburbs, keeping arrival windows realistic despite 1604 and 410 traffic. No detail falls through the cracks.
Licenses & Credentials
Where We Serve
We cover all of Bexar County, TX — from Downtown San Antonio and Stone Oak to the Medical Center, Boerne, and throughout Bexar County.
Ready to work with us?
Same-day service · All brands · 90-Day Parts & 30-Day Labor Warranty